Administration and Management
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Computers and Electronics
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Quality Control Analysis
Testing how well a product or service works.
Troubleshooting
Figuring out what is causing equipment, machines, wiring, or computer programs to not work.
Education and Training
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Installation
Installing equipment, machines, wiring, or computer programs.
Public Safety and Security
Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Operation and Control
Using equipment or systems.
Judgment and Decision Making
Thinking about the pros and cons of different options and picking the best one.
Complex Problem Solving
Noticing a problem and figuring out the best way to solve it.
Systems Evaluation
Measuring how well a system is working and how to improve it.
Repairing
Repairing machines or systems using the right tools.
Equipment Maintenance
Planning and doing the basic maintenance on equipment.
Equipment Selection
Deciding what kind of tools and equipment are needed to do a job.
Mathematics
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Engineering and Technology
Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
Critical Thinking
Thinking about the pros and cons of different ways to solve a problem.
Operations Monitoring
Watching gauges, dials, or display screens to make sure a machine is working.
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